The Specialty Coffee Association of Europe held it’s Caffe Culture Conference & World Championships – World Barista Championship 2010 convention this year in London, from June 23-25th. London is one of my most favorite cities in the world, and I enjoyed the chance to combine fun with work. In addition to walking the floor I attended Day 1 of the SCAE Conference, titled Management Change. There were four great speakers:
Buck Hendrix – Starbucks President Europe, Middle East & Africa
Doug Zell, Founder and CEO Intelligentsia Coffee
Jeff Grout, JG Consulting
Paul Ettinger, International Development of Food, Beverage and Music at Caffe Nero
The Moderator was Colin Hughes, former Retail Director of EAT
All 4 presenters had insightful comments regarding their company’s response to a changing market place and changing economy. Every business has had to reassess how to manage their processes and do more with less, while ensuring their company remains relevant to their customers. It is a daunting task. All four have done a tremendous job and it was inspiring to hear it.